Outsourcing and Offshoring: Recent Representative BPO Transactions

  • Advised on a $500 million engagement for a large investment company for investment management and internal administrative services
  • Negotiated a five-year, $150 million claims processing and software support services agreement for a mortgage insurance company
  • Advised on multiple human resources services (including employee benefits, records management, payroll and hiring services) for a large US financial services company
  • Negotiated a five-year subrogation claims processing arrangement for a US provider of claims processing services to the property and casualty and auto insurance industries
  • Represented a foreign government agency in its global procurement of banking and vendor payment services for offices worldwide
  • Negotiated a call center services agreement for a major US credit card company
  • Negotiated an offshore help desk services agreement for a global consumer lending business
  • Negotiated a digital certificate management services agreement for a provider of e-commerce trust services
  • Advised a major US insurance company regarding administrative services for managing insurance annuity products
  • Advised on medical imaging support services for a major workers' compensation insurer
  • Advised on multiple human resources services (including employment verification, unemployment insurance claims, and immigration compliance) for a major US hospital chain